Informal learning
Informal learning occurs regularly in our workplaces. For example staff with a learning need will often consult a more experienced, longer serving staff member to gain advice and resolve the problem. This is an informal learning activity. Unfortunately it is often not recognised or valued as such by organisations.
Communities of practice, particularly online communities, are a way to recognise and validate informal learning in the workplace. This involves learning professionals working to foster an enabling culture within the organisation that validates informal learning and accepts involvement in CoPs as a valuable and legitimate learning experience. The next role is to leverage the technology to support the learning process, and achieve the most effective learning outcomes. The careful design of the community, incorporating all a structured, theoretical basis, “best practice approaches” to CoP’s and the best technological solutions for both the community and the organisation, is vital.
